We are recruiting for an Out-of-Hours Veterinary Nurse Web Chat Advisor and Community Manager

Come and be a part of our dynamic, passionate team working at the forefront of Veterinary Digital Marketing. We are looking for an RVN with a passion for communicating with pet owners and an interest in the customer experience.

- Full training provided and opportunities to attend external digital marketing conferences and shows.
- Excellent package with benefits.


Please apply by completing this form https://goo.gl/forms/6POe18JHAi6dMNAx2

For any questions please contact Dave 

david@vethelpdirect.com 0845 4961 204

Working Arrangements

Work is from home; however, we are based in Fareham, Hampshire, and you will be expected to attend quarterly meetings here. More meetings may be necessary during the initial training period. 

37.5h hours per week; 30 days holiday; FT permanent 

Part time workers will be considered. Exact hours to be negotiated but proposed hours are as follows:

7am – 9am – 5 days a week

5:30pm – 11pm - 4 days a week 

Two weekends a month (8 hours over two days) 

Quarterly day time meeting

Start ASAP

Terms of Reference

Advise owners about pet-related issues using live web chat, mainly on veterinary practice websites.

Respond to messages and comments on Facebook on behalf of our veterinary practice clients.

Assist with some administrative tasks, and option to create posts and blogs for veterinary practices when time allows.

Requirements for the role 

We are looking for a Veterinary Nurse with extensive experience of working in UK veterinary practice. You will need:

  • Excellent spelling, grammar, and a warm, friendly writing style.

  • A passion for communicating with pet owners.

  • A keen interest in customer experience.

  • Strong organisational skills.

  • A strong desire to use innovative ideas and digital marketing to give our clients the edge.

  • You will need a good home working environment and internet connectivity.


We are a growing, agile and fast changing company. We may ask you to fill in for others during their holiday, help with other tasks during busy times and to take on new tasks as our services change. 

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