Having instant, easy access to the internet has changed how people shop. These days it’s rare to make a purchase decision about a product or service without first seeing other people’s opinions.
In fact, 86% of consumers will read reviews for local businesses, with ten online reviews being read on average before the consumer feels able to trust a local business. 91% of 18-34 year olds trust online reviews as much as personal recommendations, and did you know that a business’s response to reviews is just as important, with 89% of consumers reading them?
With online opinions having so much influence on your prospective clients’ behaviour, what can you do to increase your reviews on VetHelpDirect.com?