The friendly VetHelpDirect for Vets digital agency team can help with all of your queries, get our services seamlessly integrated into your website and get other services set up and running for your practice.

Equally importantly, they will be on hand to assist with anything should you need them. 
Here are just some of the team:



Founder and Managing Director

Susie graduated from the University of Cambridge in 2001 and has worked in both mixed and small animal practice. In 2006, she launched the website, which provides internet marketing solutions and social media services to veterinary practices. In 2014 she graduated from Squared Online, Google’s Certificate in Internet Marketing. Susie lives with her husband Paul, their three energetic children and Freddie their sleepy terrier.

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Operations Manager

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Digital and PPC Specialist

Julie came to Vet Help Direct in 2009 as the first employee. Julie is our Facebook ads specialist and also collaborates with colleagues to build interactive content for Facebook pages. Julie is married to Pete, and has 3 sons and 2 young cats, Luna and Mico. She loves making things, baking cakes and singing with her rock band.


Customer Services Manager

Kim started her career in the veterinary industry after being a mum at home for 10 years.  Her dream as a child was to become a vet, but allergies prevented her from this chosen field! Working for veterinary practices from the safety of an office is the next best thing (sneeze free). Helpful and chatty by nature, working in customer services gives her the ideal opportunity to support all veterinary practices, providing help and advice with their online marketing. It's the perfect job for her.Kim has two children and a mental but soppy Springer Spaniel called Charlie. 


Veterinary Website and Business Development Manager

David is a Registered Veterinary Nurse and qualified copywriter. Dave has worked at a variety of practices and as Head Nurse in several surgeries. David is a self-confessed geek, and has undertaken further training for Search Engine Optimisation, Web Development, Analytics, & WordPress. He is married to Mel, and has 3 grown boys, a dopey cat called Pebble and a puppy called Humbug.


Senior Account Manager

Jenny has worked in the veterinary industry for over 20 years. Firstly nursing and then as head nurse at two busy veterinary surgeries on the south coast. Jenny then moved into veterinary sales working as a sales representative and then regional sales supervisor for Animalcare for 13 years. Being naturally chatty and bubbly makes Jen brilliant in her role with VetHelpDirect. Jenny is married to Mark and has two young children, a crazy springer spaniel Alfie, Ely the cat, Fish and Bluebell the tortoise.


Review Moderator

Tracy is our Review Moderator who thoroughly enjoys her role and has loved developing it over the years. One of the nicest parts of her role (apart from working with a great team), is reading all the lovely comments which come through on a daily basis, these often put a smile on her face and set her up for the working day ahead! Outside of work Tracy lives with her Partner Andrew and their 4 children. Tracy enjoys spending time cooking and baking and generally socialising. They also share their home with a very vocal cat called Molly.



Veterinary Content

David graduated from Bristol Vet School in 2005. He spent several years in equine and then small animal practice, developing a particular interest in pharmacology and anaesthetics. David developed his digital skills working at the MyVetMeds veterinary pharmacy and brings those skills to VetHelpDirect particularly in his work creating content for veterinary practices. He now splits his time between VetHelpDirect and teaching veterinary nurses and animal science students at Cornwall College. He has a broad interest in all matters veterinary and biological, and is our veterinary content and technical editor. He lives on Dartmoor surrounded by family dogs, sheep and horses!


Senior Account Manager

Sarah is a Registered Veterinary Nurse, and since leaving practice has gained further qualifications in copywriting and social media marketing. She spent ten years in mixed private practice, eight as Head Nurse, before moving to New Zealand for work. This allowed Sarah to work with sick and injured penguins, so there was never a dull day! Since returning to the UK, she’s worked in the charity sector in an educational role, and now specialises in supporting vet practices with their online presence, focusing on new client acquisition, client retention and education. She’s married to Derek, and they live with their cat Tom and puppy Max, who’s undoubtedly the boss of the house!



Social Media Manager

Claire has had many years experience working in the veterinary industry at an independent veterinary practice as a Practice Manager on the south coast. During her time in practice, she has gained qualifications in Veterinary Nursing and Leadership & Management. She has also developed the necessary skills to write engaging veterinary content and manage successful Facebook pages. Before working in the veterinary industry, Claire has held various account management roles. Claire is married with 4 children, has a staffy called Storm and a persian cross called Spooks.


Search Engine Optimisation (SEO) and Pay-Per-Click Manager

Daniel is our Search Engine Optimisation & Pay Per Click Manager. After graduating from Plymouth University, Daniel started working in SEO & PPC and for the past 8 years has gone on to work in some of the most competitive industries around. This has allowed him to develop a very high level of technical expertise in all aspects of organic and paid marketing. In his spare time Daniel loves travelling, sailing and attempting to cook. He currently lives in Fareham with his beautiful tabby cat Maisey who he loves very much but has a sneaking suspicion is only staying with him for the food.